Returns & Exchanges

At Market Lane Coffee, we want you to love every cup you brew. If you are not completely satisfied with your purchase, we offer a straightforward return process for our coffee beans, equipment, and merchandise.

Return Process

• 1.
  Contact Our Team

  Send an email to our support team within 14 days of receiving your order, including your order number and the reason for the return.

• 2.
  Prepare Your Package

  Ensure that coffee equipment or merchandise is in its original, unopened packaging; please note that roasted coffee can only be returned if there is a quality defect.

• 3.
  Ship the Item

  Affix the provided return label to your package and drop it off at any authorized shipping location to be sent back to our roastery.

• 4.
  Receive Refund or Exchange

  Once we receive and inspect your items, we will process a full refund to your original payment method or ship out your requested exchange item within 3-5 business days.